GDPR-first ops
Server support that respects your compliance promises
We treat access, logging, and data residency with the same care as uptime. Every change is documented so you can show customers and auditors what happened.
What “GDPR-first” means in practice
- Least-privilege access, time-bound credentials, and full change logs.
- Data minimization: we avoid copying production data unless strictly required.
- DPA on request, including subprocessor list and breach response language.
- Backups with tested restores and retention policies that match your contracts.
- Security headers, logging controls, and monitoring tuned to spot abuse early.
Outcomes customers care about
Compliance is clearer when reliability is under control.
We keep a short log of commands and changes you can attach to your audit trail.
Backup and restore drills scheduled, with clear RPO/RTO notes you can share.
Access hardening, MFA where supported, and logging with retention that matches your policy.
Audit-friendly workflow
- Short kick-off to understand your data flows and customer commitments.
- Access granted with expiry, recorded in a lightweight change log.
- Changes proposed in plain language, with risk and rollback steps.
- Post-incident summary you can paste into Jira or Confluence.
Let’s align on compliance
Tell us your customer promises—ISO 27001, SOC 2, GDPR clauses—and we’ll match our approach to them.
Need a DPA? Email support@paid.support and we’ll share the draft.
Questions from privacy teams
We work from Munich, Germany and keep data within the EU unless you instruct otherwise.
We prefer bastion hosts with MFA, time-bound credentials, and per-command logging. Access is removed after the engagement.
Yes. We have templates ready and can work with yours if needed.
We follow your incident plan and can help you produce the details you need for regulatory notifications.